Privacy notice
Clipper U is a clipping service for streamers. This notice says what we collect, why, and what you can ask us to do. Questions: [email protected].
What we collect
- Your answer to an invite. If you open an invite link, we store that the link was opened, your Yes or No, the time, and, if you ask for your clips, the email you give us. Nothing else is collected on that page.
- Cookies, only the ones the site needs to work, never for advertising or analytics:
cm_inv(your invite, 60 days),cm_req(your request, 30 days),cm_cli(email sign-in, 30 days),cm_oa(protects the channel sign-in step, 10 minutes) andcm_acc(site owners only). Because they are all strictly necessary, we do not show a cookie banner. If you arrive through a referral link, your browser also keeps the referral code (cu_ref, in local storage, until you clear it) so the person who shared it can be credited. - Access requests from our home page: the name, email, channel link, platform, viewer range, referral and note you type in, plus the time. Kept up to 12 months, then deleted automatically. Spam protection briefly counts requests per network address (kept 2 hours). We send one automatic email confirming we got your request, through our email provider; we keep only whether it was sent.
- Channel verification and sign-in. If you verify your channel by signing in with Twitch, Kick or YouTube (Google), we store only the verified channel name and its ID, with the time, alongside your request or invite. We never see your password, we get no posting access, we do not keep the sign-in, and we read nothing else from your account. If you verify with a code in your bio or stream title instead, we store the code and the date we checked it. So the same channel cannot sign up twice, we keep the verified channel's ID (not your name or email) even after your request is deleted. If you sign in with a one-time code sent to your email, we store only a scrambled (hashed) copy of the code for 10 minutes; the email is sent by our email provider. Small cookies link the sign-in to your request or invite (up to 30 days for a request or sign-in, 60 for an invite) and protect the sign-in step (10 minutes). Clipper U's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
- Emails we send you. After you send your channel or claim your clips we may send a few follow-up emails (offers, new clips made from your streams). Every one has a link to stop them, and we stop at once. Links in our emails go through clipperu.com so we can count which emails get clicks; our email provider can also tell us whether an email was opened or a link clicked. We use this only to decide which emails are worth sending.
- Referrals. If you came through someone's referral link, we keep the code with your request and count the sign-up. If you later pay, the person who shared it gets Clipper U credits; we tell them a paid sign-up came through their link, not your details.
- What you send us: emails and messages, and, if you become a client, your name, contact details, channel names and billing details.
- Public stream content and public profile information (channel name, public stats, public clips) that we use to find moments and prepare clips.
- Payments are handled by Stripe; we do not see or store full card numbers. When a payment clears, Stripe tells our site which account to add the credits to (an account number we put on the checkout link), what was bought and the amount; we keep that with your credit history.
- Your account and drafts. Your account holds your credits and credit history, your plan, your verified channel, and the moments you send us (stream links, timestamps and what you want in the clip), plus, for plans, the auto-clipper's watch-hours and the moments it found. It is keyed to a scrambled (hashed) copy of your email, not the email itself. We keep it while you have credits or a plan, and delete it on request when you have none left.
- The microphone button. If you press it to say what you want instead of typing, your browser's own speech service (for example Google in Chrome, Microsoft in Edge, Apple in Safari) turns your speech into text. We receive only the text, never the audio.
Why we use it
- To show you your pitch and the site, to make and deliver clips, to bill for paid work, to answer you, and to keep the service secure.
- We do not sell or rent personal information, and we do not use it for advertising.
Who processes it
We use service providers: Cloudflare (site and storage, United States), Resend (email), Stripe (payments), Twitch, Kick and Google (only if you choose to verify your channel with them), and AI tools to help find and edit moments. They act on our instructions. We may disclose information if the law requires it.
How long we keep it
Invite records: up to 12 months, or until you ask us to delete them. Client records: for the length of the service plus what tax and accounting law requires. Source footage: deleted after clips are delivered unless you ask us to keep it. Finished clips: kept for your account until you ask us to delete them.
Your choices and rights
You can ask us what we hold about you, to correct it, or to delete it, by emailing [email protected]. We answer within 30 days. Depending on where you live (for example California, the EU or the UK) you may have further rights, including to object or to complain to a regulator; we honour them. [OPEN: legal review of state and international rules]
Children
This service is for streamers aged 18 and over. We do not knowingly collect information from anyone under 13, and we will delete it if we learn we have.
Changes
If this notice changes in a meaningful way we will update the date above and tell clients directly.